Call patients directly from FollowMyDoctor using your office or hospital number — keeping your personal number completely private.
The FollowMyDoctor Dialer lets you place outbound calls to patients that show your clinic's official number on their caller ID — never your personal cell phone.
Features
Built for busy clinicians who need to reach patients quickly, securely, and professionally.
Your personal number never appears on the patient's phone. All outbound calls display your verified practice or hospital number.
Every call is automatically timestamped and logged to the patient's record — no manual documentation needed.
Before each call, FollowMyDoctor surfaces relevant AI summaries of the patient's recent queries and clinical context.
Register multiple practice numbers for group practices, hospitals, or multi-site clinics. Clinicians choose which number to call from.
Call directly from the patient's profile in FollowMyDoctor. No copy-pasting numbers or switching apps.
Use the dialer on any device — browser, iOS, or Android. Your calls follow you across the hospital, clinic, or home office.
How It Works
No hardware, no extra apps, no IT setup required.
Go to Settings → Dialer and enter your office or hospital phone number. We verify it with a quick one-time code. Your number is now your caller ID.
⚙️ One-time setupSearch for a patient in FollowMyDoctor. Their contact number, recent clinical queries, and AI-generated call notes are all ready for you.
🧬 AI context includedHit the green call button. The patient sees your practice number — not your personal cell. The call is encrypted end-to-end via our HIPAA-secure infrastructure.
📞 Patient sees your office numberWhen you hang up, the call duration, timestamp, and any notes you add are automatically saved. No manual documentation, no compliance headaches.
✅ Auto-documentedEvery call is encrypted in transit using SRTP and TLS 1.3. No call audio is stored on our servers.
The FollowMyDoctor Dialer is fully covered under our BAA. Audit logs are available for compliance review.
Your personal mobile number is never used, stored, or shared. Patients only ever see your registered practice number.
FAQ
Everything you need to know about the FollowMyDoctor Dialer.
Join thousands of clinicians protecting their privacy while staying connected with their patients.